Política de reembolso
Due to the nature of our products and for reasons of hygiene, we have a strict no refund policy in place. We kindly ask that you carefully review your order before completing your purchase. If you have any questions or concerns about our products, please feel free to contact our customer service team prior to placing your order.
Exceptions to our no refund policy will only be considered in the following circumstances:
1. **Damaged or Defective Items:** If your product arrives damaged or defective, please contact us within 2 days of receiving your order, and we will arrange for a replacement or refund.
2. **Incorrect Items:** If you receive the wrong item, please notify us within 2days of receiving your order, and we will rectify the issue by sending you the correct item or issuing a refund.
Please note that we may require photographic evidence or other information to process any claims related to damaged, defective, or incorrect items.
We are committed to your satisfaction and will do our best to address any concerns or issues you may have. Thank you for choosing BareEssenceShop for your organic soap needs, and we look forward to serving you with our exceptional products and customer service.
If you have any questions about our refund policy or need further assistance, please don't hesitate to contact our customer support team.
Exceptions to our no refund policy will only be considered in the following circumstances:
1. **Damaged or Defective Items:** If your product arrives damaged or defective, please contact us within 2 days of receiving your order, and we will arrange for a replacement or refund.
2. **Incorrect Items:** If you receive the wrong item, please notify us within 2days of receiving your order, and we will rectify the issue by sending you the correct item or issuing a refund.
Please note that we may require photographic evidence or other information to process any claims related to damaged, defective, or incorrect items.
We are committed to your satisfaction and will do our best to address any concerns or issues you may have. Thank you for choosing BareEssenceShop for your organic soap needs, and we look forward to serving you with our exceptional products and customer service.
If you have any questions about our refund policy or need further assistance, please don't hesitate to contact our customer support team.