FAQs
When would my order ship?
All orders are typically processed within 1-3 business days after payment confirmation. You can refer to our shipping policy for more information.
What if my item arrived damaged?
If your product arrives damaged or defective, please contact us within 2 days of receiving your order, and we will arrange for a replacement or refund.What if my package is late or lost?
Once your order is shipped, you will receive an email or text with tracking information. We are not responsible for lost or late packages.
Do you ship internationally?
As of now we only offer shipping in the United States and Canada.
Are the products safe for all skin types?
Due to the nature of our products, the products are intended for normal to very dry skin.
What are the products for?
All of our products are based of richly nourishing ingredients which are intended to care for and deeply hydrate the skin.